ForeMax delivers multilingual, 24/7 overseas customer service outsourcing with integrated SaaS support (Zoho Desk, Zendesk, Udesk, Shulex, Amazon Connect, Twilio) — so you can scale globally with confidence.
End-to-end support from staffing to system integration
We speak your customers’ languages — literally.
We’re not just agents — we’re your tech-savvy CX partner.
From kickoff to continuous improvement
Trusted by cross-border leaders in logistics, smart home, 3D printing, and more
Multilingual support for parcel tracking, exceptions, and returns across EU & US.
“ForeMax’s team is reliable and professional — they’ve significantly reduced our night-shift burden.”
Technical support including installation, troubleshooting, and remote video guidance.
“They understand our product deeply and resolve issues faster than our in-house team.”
Handling complex delivery and after-sales inquiries in multiple European languages.
“Customer satisfaction in Germany increased by 30% within 3 months.”
Compared to traditional BPO providers
| Aspect | Traditional BPO | ForeMax |
|---|---|---|
| Management | Passive execution | Proactive optimization |
| Tech Capability | Staff only | Full system + integration support |
| Language Coverage | Limited | Full multilingual, global time zones |
| Compliance | Weak | GDPR & regional regulation aware |
| Cost Model | Rigid | Flexible, scalable pricing |
Book a free consultation and get a tailored solution for your brand.
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